Wrong kind of connection

March 17th, 2008

Our internet connection disappeared on Friday night for no apparent reason. All is well on our end - modem able to connect, etc. - so it’s something on Earthlink’s end.

I hate it when the computer or internet breaks. I know enough to fix common problems but nothing that requires more than rebooting. I particularly hate it when a problem is so complicated you need to talk to “support” on the phone. They can’t see my computer or connection set up, and I can’t describe it. It’s so blind-leading-the-blind.

Alas, Mr. Fixer was gone most of this weekend and I need the internet for work, so I thought I’d give it a try.

I called the 800 number that Earthlink lists for diagnostic help. It rang once and a woman’s recorded voice said very loudly and very quickly: “HI! It’s time to call 1-800-871-TALK!! YES, it’s time to call 1-800-371-TALK! CALL NOW!!”

OK, I thought, as the line went dead. Maybe Earthlink recently changed their support number and that’s a referral message. Course, it’s kind of weird for Earthlink to have a hyperactive woman yelling the referral message, but whatever. Kids these days.

So I called the TALK! number. It rang twice and the same woman’s voice hollered in my ear:

“HELLO! Thanks for calling TALK! MILLIONS of guys know it’s the BEST place to meet willing WOMEN! Now you can meet hot, HORNY housewives and COLLEGE GIRLS and —”

Which is where I hung up. I’m pretty sure I misdialed the first number, unless some disgruntled employee thinks the best revenge is to make Earthlink’s customers go deaf.

Filed under Fucket Bucket |

2 Responses to “Wrong kind of connection”

  1. Lachlan on March 17, 2008 3:14 pm

    Nothing worse than being deaf, dateless, and without an internet connection. :)

  2. Amy on March 19, 2008 7:08 pm

    A few years ago the 800 number we were given at work for billing questions was actually the number to a phone sex line. I always wondered if that was an honest mistake or someone’s idea of a joke.

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